Privacy Policy

Your privacy and the protection of your personal data are of utmost importance to us. This Privacy Policy (hereinafter: the “Policy”) describes how we collect, use, share, and protect your personal data when you visit or use our website, services, applications, and other platforms (hereinafter: the “Services”).

What Data Do We Collect?

When you use our Services, we may collect the following information about you:

Contact information: first and last name, email address, phone number, address;
Usage information: details about how you use our Services, including the time, duration, and manner of use;
Technical information: IP address, browser type and version, cookies used to enhance user experience;
Data entered into contact web forms, including your email address submitted to receive responses to inquiries;
Other data you voluntarily provide to us;
Delivery information, such as shipping address.

Purposes for Using Your Data

We use your personal data for the following purposes:

To provide, improve, and personalize our Services;
To communicate with you, including responding to your inquiries;
For marketing purposes, subject to your prior consent;
To comply with legal obligations;
To fulfill specific purposes defined by the website owner related to the data collected from website visitors.

Who Is Responsible for Processing My Data?

The website owner ANMEND d.o.o. OIB: 69116613536, Address: Matijevka 4, 10000 Zagreb, Croatia EU is the data controller within the meaning of the General Data Protection Regulation (GDPR) and is responsible for the processing of your personal data.

Who Do We Share Your Data With?

Your data may be shared with our partners and subcontractors acting as data processors pursuant to Article 28 of the GDPR, in case we engage them to perform certain tasks involving personal data processing.

For example, we use WIX.com LTD (hereinafter: WIX) as our website service provider. You can find all relevant information regarding WIX’s personal data processing practices in their privacy notice: https://www.wix.com/about/privacy.

Please note that in such cases, although the processing is outsourced, we remain the data controller and thus responsible for your personal data.

Additionally, we may share data with partners who provide services directly to you, independently of your relationship with us. For instance, if you order services from our partners through our platform, or if you give us consent to share your data with partners, or when such sharing is based on a legal basis.

Finally, we may disclose data to government authorities when legally required to do so.

Is My Data Subject to Automated Decision-Making?

We do not use your personal data for automated decision-making processes.

How Long Do We Keep Your Personal Data?

We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected.

For example, your email address used for receiving our newsletter will only be stored while you remain subscribed.

Where Is My Personal Data Processed?

Your data is primarily processed in the Republic of Croatia and in other countries within the European Union or European Economic Area (EEA).

Only in exceptional cases do we transfer your data to so-called third countries, and in such cases, we implement appropriate safeguards, such as the Standard Contractual Clauses (SCCs) adopted by the European Commission, or we transfer data to countries for which the European Commission has issued an adequacy decision confirming an adequate level of data protection.

Your Rights Regarding Your Personal Data

In accordance with the GDPR, you have the following rights:

Right of access: You can request information about whether we process your data, what categories of data are processed, the purposes of processing, any data recipients, and the retention period (Article 15 GDPR);
Right to rectification: You can request correction of inaccurate data or completion of incomplete data (Article 16 GDPR);
Right to erasure: You can request deletion of your personal data in accordance with Article 17 GDPR;
Right to restriction of processing: You can request limited processing of your data under the conditions in Article 18 GDPR;
Right to object: You can object to processing of your data based on legitimate interest, in accordance with Article 21(1) GDPR;
Right to data portability: You can request that your data, which you provided to us, be transferred to another service provider in a structured, commonly used, and machine-readable format (Article 20 GDPR);
Right to withdraw consent: You may withdraw any consent given at any time, and data previously processed based on your consent will no longer be used.

To exercise any of these rights, please contact us at ivan.svajger@anmend.hr

You also have the right to lodge a complaint with the supervisory authority – the Croatian Personal Data Protection Agency (AZOP).

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience and analyze how our Services are used.

You can control the use of cookies through your browser settings.
More detailed information about the cookies we use and their purposes is available on our Cookie Policy page.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Updates to This Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on our website.

Contact Information

For any questions regarding the collection and processing of your personal data, or this Policy, please contact us at ivan.svajger@anmend.hr